Analysing and Improving Business Processes

URL: https://bilif.com.bn/events/analysing-and-improving-business-processes/
Date/Time: 10 Aug 2026 – 11 Aug 2026, All Day
Location: Not specified
Programme Categories: Technical

OVERVIEW

Every organisation relies on business processes to deliver results, and the efficiency of those processes ultimately determines success. This interactive two-day programme introduces practical tools and techniques to analyse, map, and improve processes with a focus on objectives, risks, and customer outcomes.

Participants will engage in hands-on exercises, case studies, and real-world applications to build the skills needed to identify process gaps, streamline workflows, and drive operational excellence. The programme is relevant to anyone seeking to enhance process performance, create efficiencies, and deliver better value to stakeholders.

OBJECTIVES

Recognise the various purposes and roles of process improvement in audit and review activities.
Understand the interrelationships, roles, and impacts of objective and risk on processes.
Understand how and when to apply the various tools — process mapping, customer mapping, spaghetti mapping, and RACI matrices.
Understand techniques to use while interviewing that facilitate information gathering.
Apply the tools in various business situations.
Analyse documentation during and after development to identify potential issues and solutions related to efficiency and effectiveness.
Create visual representations (maps) of processes to facilitate process analysis.

WHO SHOULD ATTEND

Professionals or individuals who wish to strengthen their skills in analysing and improving business processes.

Bookings

Analysing and Improving Business Processes	Fee	Seats
Analysing and Improving Business Processes Non-Stakeholder Fee \| Session 10-11 Aug 2026	$1,500.00
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Terms & Conditions

Cancellation Policy

All cancellation must be submitted to BILIF in writing either by letter or email.
Any cancellation received 30 days or more prior to the training date will incur a cancellation fee of 10% of the programme fee.
Cancellation received 8 - 14 days to the training date will incur a cancellation fee of 50% of the programme fee.
Cancellation of registrations received 7 days or less from the date of training or if the delegate fails to attend the training, he/she will be considered as 'no show' and is subjected to 100% of the programme fee.
BILIF welcomes and accepts replacement of participants a day before the training commences.

Other terms

Participants must complete all scheduled sessions and activities for them to receive the certificate of attendance/completion.
Payment must be made upon receipt of invoice issued by BILIF.
BILIF reserves the right to amend, change or cancel the programme at any given time.
We will immediately notify participants and organisations if any such changes are to be made.

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