On course for success

Building a Resilient Team with Emotional Intelligence

Programme Overview

Much has been discovered in the past 30 years on Emotional Intelligence (EI) and countless studies show its incredible role in an individual’s success. Arguably, EI can be even more critical than the power of the cognitive brain usually measured with IQ. In other words, if you want to succeed, it is equally imperative to work on your soft skills such as empathy and communication skills.

Individuals possessing emotional intelligence can easily be distinguished from those without and may lead them to a much more rewarding and successful life.

This programme teaches the participants a set of core skills to become better at managing themselves and others.

It covers all the fundamental competencies within EI and by using extensive and elaborate exercises, prepares the participants to face the real-life issues armed with the new emotional and practical skills to help build resilient teams.


  • Identifying the main EI competencies and know how each area can contribute to your personality and interaction with others.
  • Manage and regulate your emotions to make sure they don’t disrupt your behaviour.
  • Establish rapport with others and improve the effectiveness of your communication.
  • Recognise and understand your moods and emotions and the effect on others.
  • Control and guide your emotions so you can achieve more, boost yourself and vastly increase your productivity.
  • Empathise when interacting with others and become a trusted person in your network.
  • Understand others’ needs systematically and respond accordingly to get maximum results.

Who Is This Programme For?

  • Team Leaders
  • Supervisors
  • Managers
  • Heads of Units
  • Heads of Department

Programme Date

Date Time
21 -22 October 2024   8:30 am – 12:00 pm
1:30 pm – 4:30 pm

Programme Fee

Package Stakeholders Non-Stakeholders
Normal Price $1,100.00 $1,500.00


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