On course for success

Building Communication Confidence

Programme Overview

Being able to communicate effectively is important in order to get your messages and information across successfully and understood by the receiver, either in your daily lives or at work. Having clear communication with a person or a group of people will setup or establish connections that allows for a better flow of information between the sender and receiver of the information.

This 2-day training programme aims to build your confidence and enhance the way you communicate with your peers, colleagues, managers and customers and project a more professional image for
yourself and the company that you work for. There will be practical activities to help participants understand the effective communication process, exercise conversation flow, understand non-verbal communication and how to self-prepare before communicating. This programme will also provide guidance and techniques to understand and improve the different communication styles, manage the barriers to effective communication and how to be more assertive when communicating.


Face-to-face training.

Who is this Programme for?

  • Supervisors
  • Managers
  • Team Leaders
  • Senior Leaders
  • Directors
  • Future Leaders

Programme Objectives

  • Understand the different styles of communication;
  • Understand the effective communication Do’s and Don’t’s;
  • Apply the techniques to manage challenging situations;
  • Apply the communication learning loop.
  • Identify own communication styles;
  • Identify self-prepare and build confidence before and during communicating or conversing.
  • Confident be more assertive when communicating;
  • Confident effectively communicate effortlessly.
  • Appreciate the effective communication process;
Module 1: Introduction to Communication
Module 2: Importance of Non-Verbal Communication
Module 3: The Rings of Workplace Communication
Module 4: Self-Preparation to Communicating Effectively
Module 5: Communication Styles
Module 6: Effective Listening
Module 7: Emotional Control
Module 8: Conversation Flow
Module 9: Assertive Communication

Programme Delivery

Date Time
4 – 5 October 2023

8:30 AM – 12:00 PM

1:30 AM – 5:00 PM

Your Investment

Package Stakeholder Non Stakeholder
Normal Fee $900.00 $ 1,000.00


Download Brochure Here
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