Technical

Programme Overview

Communication is essential when things are going well and imperative during a crisis. Therefore, the corporate communication team's impeccable strategy and execution of an organisation’s crisis
communication are crucial. Responding timely and appropriately is of the utmost importance. This programme helps participants to plan and communicate consistently, concisely, and controllably with stakeholders during a crisis.

Programme Objectives

• Identify crisis situations and prepare for communication plans.
• Craft appropriate responses and messages to a diverse set of crisis scenarios.
• Communicate in positive and diplomatic language.
• Apply the art of persuasive communication in speeches.
• Speak professionally and confidently to the (social) media.
• Handle challenging situations and incendiary questions.
• Utilise vocal modulation and body language to create intended impressions.

Who Should Attend

• Head of Departments
• Communication Officers
• Public Relations Officers

Methodology

This programme will include sessions on crisis communication theories, personal sharing and individual/group-based activities.

Programme Dates

Your Investment

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Programme Overview

An Excel Dashboard serves as a dedicated platform enabling managers and business leaders to monitor essential Key Performance Indicators (KPIs) and make informed decisions. This page incorporates diagrams, tables, and views, all backed by factual data. It's worth noting, however, that not all reports can be classified as dashboards. Dashboard reports furnish administrators with a high-level summary of their company's performance.

Excel, renowned for its capabilities, stands out as an excellent tool for crafting robust dashboards, empowering managers to assess, scrutinise, and receive real-time updates.

Our MS Excel Dashboard Advanced level course focuses on creating dynamic reports, charts, and enhancing data interaction. The dashboards we construct are designed to be flexible and user-friendly, adapting to changes as needed. While the accuracy of the data and reports is paramount, we also emphasize the aesthetics of the dashboard. A well designed and visually appealing dashboard can enhance the overall user experience and comprehension of the data presented.

Objectives

• Utilise Power Query to efficiently restructure and format data into a tabular layout.
• Enhance the comprehensiveness of your Dashboard by employing Excel's analytic tools, such as PivotTables, to dynamically adapt charts based on specific report requirements.
• Create an interactive Dashboard by leveraging Macros and Slicers to engage your data and provide a user-friendly experience.

Who Should Attend

Any personnel that uses Microsoft Excel to analyse and prepare management reports, especially administrative, operational and middle management staff.

Programme Date

Programme Fee

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Programme Overview

The ‘Like a Pro’ series is a series of workshops catered to improve your overall professional skills in writing, selling, presenting, and negotiating. Each workshop is tailored to develop your professional skills and will allow you to be more effective with the boost of confidence that every professional needs.

Workshops included in the ‘Like a Pro’ Series are:

• Present Like a Pro
• Write Like a Pro
• Negotiate Like a Pro
• Sell Like a Pro

Negotiation is essential in the business world to gain mutual benefits by managing various interests and variables. The ability to negotiate effectively allows one to attain a competitive edge by directing expectations and objectives deliberately. This workshop will equip you with the essentials to negotiate like a pro!

Programme Objectives

• Understand the different types of negotiation.
• Identify various stages types of negotiation.
• Utilise multiple principes of negotiation.
• Analyse other people viewpoints and perspectives.
• Say no with positivity.
• Apply rhetoric to influence to logical and emotional process.
• Analyse the audience to gain shared interests in negotiation.
• Prepare fundamentals for managing negotiations.
• Negotiate competently with clear objectives and targeted outcomes.

Who Should Attend

This programme is suitable for individuals looking to enhance their presentation skills to deliver more engaging and effective presentations.

Methodology

• Face-to-face
• Individual activities
• Group exercises

Programme Dates

Your Investment

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Programme Overview

Numerous financial market participants may not always fully grasp the reasons behind the development of financial markets, their true purpose, and the optimal utilisation of financial products and derivatives.

In addition to the above, in as far as an appreciation of the construction of Yield Curves as a pivotal part of the financial instruments pricing engines is concerned, many participants merely view these as black boxes, with no necessity to fully understand the concepts behind the black boxes; instead they are contented to fully rely on systems to do the necessary computations for them. The lack of understanding of the key concepts behind these black boxes often leads to a lack of understanding of the inherent components of the various treasury products and derivatives, and the risk exposures they can generate.

This programme intends to provide an initial basic foundational introduction to treasury markets and financial products, and to explain why some of these financial products were developed in the first instance, and how these products should be properly used and what some of the inherent risks are when dealing such products, both from the perspective of an end user as well as that of a dealer in a financial institution.

Concepts will be strongly emphasised throughout the programme, and will also focus on practical aspects involved in the dealing of financial products.

Participants will be put through some “dirty their hands” exercises, thought-provoking challenges and analysis of treasury products and derivatives from a dealer’s perspective as well as a risk manager’s perspective. The programme will also include a discussion of treasury products and derivatives from an end-user’s perspective.

Objectives

Participants will gain a good solid basic foundational knowledge of treasury markets and financial products, and understand why some of these financial products were developed in the first instance, and how these products should be properly used and what some of the inherent risks are when dealing such products, both from the perspective of an end user as well as that of a dealer in a financial institution.

Who Should Attend

• Treasury and Finance Personnel
• Operations and Settlements Personnel
• Corporate Banking Personnel
• Wealth Management Personnel
• Risk Management Personnel
• Accountants
• Internal and External Auditors

Programme Date

Programme Fee

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Programme Overview

The programme is designed to walk learners through the implementation process of succession planning.

By focusing on a people-centered approach, learners will leave this course with key takeaways to execute succession planning within their organisation. By discussing real-world situations, learners will develop a strategic understanding on how to design and implement a succession plan that positions talent for the future workforce and identifies solutions to effectively pivot in a changing environment. This programme provides a collaborative environment where professional learners connect to develop necessary tools for a successful succession planning portfolio.

Objectives

• Increase awareness of succession planning approaches that meet the organisation’s needs.
• Describe succession planning and how it aligns with and supports broader organisational and HR strategies, goals and objectives.
• Recognise organisational competencies that are critical to retain in order for an organisation to be successful.
• Analyse and evaluate the effectiveness of your organisation’s succession plan.

Who Should Attend

• Directors
• Senior Managers
• Managers
• New Managers

Programme Date

Programme Fee

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Programme Overview

Unlock the latest insights and skills in Learning and Development to revolutionise your organisation. This programme not only enhances your technical expertise but also offers practical guidance on effective partnership strategies. You'll gain business acumen, agility, and the ability to forge strong stakeholder relationships, all crucial for advancing your organisation's objectives.

Objectives

• Summarise the role of an L&D business partner and explain how they contribute to the business.
• Appraise the impact of internal and external forces to the business and specifically in L&D.
• Apply consulting techniques to promote the benefits of L&D and convince the uptake of learning solutions to drive L&D initiatives.
• Able to map stakeholders and plan engagement strategies to build effective relationships and influence them.
• Demonstrate an understanding of the L&D process and advise on the usage of a range of learning solutions and methods.
• Evaluate the impact of L&D interventions and explain the return on investment (ROI) of these efforts.
• Advise and administer learning needs principles and be able to perform Learning Need Analysis(LNA) in practice.
• Construct learning roadmaps and development plans as well as have effective ongoing development conversations to support L&D initiatives.

Who Should Attend

• L&D Professionals
• HR Professionals
• L&D Managers & Leaders
• Business Partners and Consultants

Programme Date

Programme Fee

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Programme Overview

This programme has been introduced to help new staff members better prepare themselves for their roles within an organisation. Its primary goal is to enable participants to acquire the basic knowledge necessary to perform a range of tasks in their workplace. The training focuses on three distinct areas within MS Office, namely MS Excel, MS PowerPoint, and MS Word.

Objectives

At the end of the programme, participants will able to:

• Understand and able to use various MS Office applications in completing their daily tasks.

Who Should Attend

The programme is open to everyone, especially onboarding staffs who require basic understanding and application of Microsoft office to perform their everyday work.

Programme Date

Programme Fee

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Programme Overview

Social media can bring wonders to your business. But are we really utilising it to its full potential?

Risk in Social Media is a programme that offers individuals the opportunity to further understand the various uses of social media, its pros and cons, and how businesses can combat the risks of social media. The programme also involves the drafting of policies, risk identification and an opportunity to use social media as an investigation tool.

Objectives

• Understand the importance of social media and how it impacts businesses and individuals.
• Perform cost vs benefit analysis when using social media platforms.
• Draft policy and procedures to monitor the use of social media.
• Prepare audit programme to ascertain the efficiency and effectiveness of social media platforms.
• Conduct an investigation that entails social media platforms.

Who Should Attend

• Internal auditors
• Operations personnel that manage social media accounts
• Compliance officers
• Investigators

Programme Date

Programme Fee

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Programme Overview

Power BI is a powerful data visualisation and business intelligence tool that allows users to connect to various data sources, create interactive visualisations, and share insights with others.

Level 3 will feature the use of more advanced tools of Power BI and how participants can take full advantage on it.

Objectives

• The aim of this training course is to provide participants with a comprehensive range of skills, from foundational Power BI knowledge to advanced data modeling, DAX functions, and
  visualisation techniques.
• Understanding the advance method of Power BI to transform data into actionable insights, and how to share those insights with others.

Who Should Attend

• Business analysts
• Data analysts
• Business intelligence professionals
• Sales and marketing analysts or any individual whose work revolves around data utilisation.

Programme Date

Programme Fee

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Programme Overview

Many companies are now spending a larger percentage of their revenue on products and services than they were thirty years ago. Most manufacturers spend around 60% to 70% of their revenue on the supplies that are necessary to keep their business running. Companies are now looking for ways to boost their bottom line through non-traditional approaches. Cutting cost and cringing on spending is no longer the only way out of the morass. New ways must be found, tested and implemented.

Transforming the procurement function requires commitment of management, a rethinking of strategies, a changed approach to concepts, and adoption of new ideas. Challenging, as it may, the approach calls for a total rethink of our past and chart a new pathway to procurement success. It consumes a lot of time, entails breaking down barriers between internal groups, demands a new approach to suppliers, and requires significant investment in resources like people, training, analysis, measurement, technology, and suppliers.

To make a significant impact to the organisation’s future success, procurement’s contribution must be reviewed for lethargy, malaise and inefficient practices. In this course, we will look at some of these problems, understand how to resolve critical issues and pave new pathways to old problems.

Programme Objectives

• Describe transforming procurement from a cost center to value creation.
• Show deep understanding of cost drivers.
• Explain supplier relationship and performance management.
• Practice using technology in transforming procurement.
• Begin to understand spend management and data analytics.
• Moving away from silo thinking to enterprise success.
• Engaging in progressive procurement practices and tools to drive results.

Who Should Attend

• Procurement Staff
• Purchasing Staff
• Supply Chain Staff
• Warehousing Staff
• Inventory Control Staff
• Planning and Materials Professionals
• Suppliers
• Contractors

Methodology

• Face-to-face
• Lecture, group discussion, and etc

Programme Dates

Your Investment

Download Brochure Here

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