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Technical

Technical

Like a Pro Series: Sell Like a Pro

Programme Overview

The ‘Like a Pro’ Series is a series of workshops catered to improve your overall professional skills in writing, selling, presenting, and negotiating. Each workshop is tailored to develop your professional skills and will allow you to be more effective in your communication with a boost of confidence that every professional needs.

Workshops included in the ‘Like a Pro’ Series are:

  • Sell Like a Pro [4-6 October 2023]
  • Present Like a Pro [5-6 June 2023]
  • Write Like a Pro [29-30 May 2023]
  • Negotiate Like a Pro [19-20 June 2023]

Sell Like a Pro workshop is a 2-day programme that is designed especially for delegates in sales who would like to enhance their sales skills. This highly interactive workshop will be facilitated via discussions, demonstrations and role play to better equip participants with the necessary skills in handling customers and closing the sales.

This workshop will give you the essential selling skills to start selling like a pro!

Programme Objectives

By the end of the programme, participants will be able to:

  • Understand motivation of a buyer
  • Ask effective questions from customers to get results
  • Use mirroring and matching to build instant rapport with customers and to pace and lead team
  • Sell effectively using consultative method
  • Detect buying signals
  • Handle objections effectively; and
  • Close a sale effectively

Who is this Programme for?

This programme is suitable for individuals who are looking to enhance their selling skills in order to build a portfolio of potential clientele and effectively close sales.

Methodology

Face-to-face training

This training will include various sessions on theories, individual activities, and group exercises.

Programme Outline

Day 1 Day 2
1. Essential selling skills 6. Modern selling technique
2. Rapport building skills 7. Psychology of selling
3. Communication skills 8. Closing technique
4. Persuasion 9. Role plays
5. Customer needs 10. Key success factor

Programme Delivery

Date Time
4-5 October 2023  8:30 am - 12:00 pm

1:30 pm - 5:00 pm

Your Investment

Programme Stakeholder Non-stakeholder
Fee $800.00 (20% sbs) $900.00
Like A Pro Series Fee (4 Programmes) $2,600.00 $2,970.00

 

Download Brochure Here

Tempat Kerja yang Berkualiti dan Produktif Melalui Amalan 5S

Keseluruhan Program

Dengan perlaksanaan konsep 5S, iaitu Seiri, Seiton, Shitsuke, Seiketsudan Seiso, organisasi akan dapat meningkatkan produktiviti dan mengurangkan kos. Program ini merungkai pelbagai amalan dan inisiatif yang boleh membantu organisasi mengintegrasikan 5S sebagai amalanyang baik.

Dengan menerapkan nilai-nilai yang diperkenalkan oleh syarikat-syarikat Jepun, pekerja diberi autonomi untuk menambah baik cara mereka bekerja untuk menjadi lebih cekap, efektif dan inovatif. Pelbagai contoh amalan terbaik akan dibentangkan supaya peserta boleh mengguna pakai dan menyesuaikan (adapt and adopt) dengan situasi kerja mereka.

Metodologi

Kursus bersemuka

Program Ini Sesuai Untuk Siapa?

Program ini sesuai untuk perserta yang baru menceburi bidang pekerjaan.

Objektif Program

Pada akhir kursus ini, peserta akan dapat:

  • Memahami pentingnya mengamalkan 5S di tempat kerja;
  • Mempraktikkan konsep dan amalan 5S;
  • Menjadikan tempat kerja lebih produktif dan kondusif;
  • Memastikan aktiviti 5S dapat dijalankan dengan jaya; dan
  • Menjalankan aktiviti audit 5S.

Butiran Program

Date Time
8 - 9 November 2023

8:30 Pagi - 12:00 Tengahari

1:30 Petang - 5:00 Petang

Programme Fee

Package Stakeholder Non Stakeholder
Normal Fee $ 900.00 $ 950.00

 

Download Brochure Here

Corporate Secretarial Best Practice

Programme Overview

The modern corporate secretary plays an increasingly wider and in-depth role and is imposed with additional responsibilities in relation to the activities of the company and activities of the Board of Directors. Hence, more is expected of a corporate secretary today.

To be an effective modern corporate secretary , it is necessary to know and to understand the traditional functions, such as arranging Board meetings, preparing bundles of documents, taking minutes, filing documents, acting as liaisons for directors. There is also a further requirement to be familiarised with the general legislations that have an impact on the corporate secretary 's roles and duties, and governance matters.

In other words, the title, "corporate secretary", carries with it a professional sense of responsibility that must be discharged with due care and diligence. Applying appropriate best practices in the performance of the functions as a corporate secretary can, and does, influence the performance of a company.

Who Should Attend

  • Corporate Secretaries;
  • Managers;
  • Senior Executives; and
  • Individuals aspiring to pursue the corporate secretarial role.

Programme Objectives

Upon completion of this course, participants will become aware of:

  • Who is, and what is expected of, a modern corporate secretary in the Brunei context?;
  • The various relationships of which a corporate secretary is concerned with;
  • The various functions, namely, the main statutory and non-statutory roles and duties of a corporate secretary as well as the actions to be taken;
  • Legislations that impact the carrying out of his/her roles and duties; and
  • The various dangers and risks of personal liability facing a corporate secretary.

Programme Outline

Introduction
The Corporate Secretary in Brunei
General Legislation And Specific Legislation
Appointment
Reporting Lines Of A Corporate Secretary
Functions: Roles And Duties
Statutory Registers, Filings And Timelines
Fiduciary Duties
Corporate Governance
Prohibitions Affecting a Corporate Secretary
Contraventions of Legislation
Liabilities
An Ethical or Legal Dilemma

Programme Delivery

Date Time
16 - 17 October 2023 8:30 am - 5:00 pm

Your Investment

Package Stakeholder Non Stakeholder
Normal Price $1,000.00 $1,200.00

 

Download Brochure Here

Kemahiran Penulisan Laporan

Keseluruhan Program

Pernahkah anda terfikir mengapa laporan sering ditolak dan mengelirukan atau mengapa pihak pengurusan atasan tidak tahu apa yang anda cuba sampaikan? Program ini meneroka alat yang diperlukan untuk menulis laporan teknikal yang berkesan.

Program ini bertujuan untuk memberi para peserta pengetahuan tentang cara membuat laporan teknikal yang bersesuaian dan berstruktur dengan menggunakan model SIS-PAV (Scenario> Impact> Solution> Proposal> Action> Value). Dengan model ini, pembaca akan dapat memahami mesej dengan lebih baik dan jelas.

Objektif

Di penghujung program ini, peserta-perserta akan dapat manfaat seperti:

  • Memahami pelbagai jenis laporan;
  • Memahami kaedah menulis laporan dengan format yang bersesuaian;
  • Pengunaan tajuk dan tatabahasa yang betul;
  • Memahami reka bentuk visual;
  • Memahami proses lengkap menulis laporan teknikal yang berkesan

Metodologi

Latihan Bersemuka

Program Ini Sesuai Untuk Siapa?

  • Eksekutif
  • Pengurus
  • Pentadbir atau;
  • kakitangan yang terlibat di dalam tugasan penulisan laporan

Modul

18 Oktober 2023 19 Oktober 2023
  • Pengenalan
  • Ujian Pra-Kursus
  • Laporan Teknikal dan Bukan Teknikal
  • Merancang laporan anda
  • Laporan teknikal ringkas
  • Laporan teknikal berjadual
  • Ulangkaji
  • Laporan teknikal yang panjang
  • Kaedah SIS-PAV kepada format laporan yang berkesan
  • Reka bentuk visual
  • Sumber dan abstrak
  • Plagiat
  • Konvensyen penomboran
  • Latihan - Menulis laporan panjang
  • Rekap.
  • Ujian Pasca-Kursus

Butiran Program

Tarikh Masa
18 - 19 Oktober 2023  8:30 am - 12:00 pm

1:30 pm - 5:00 pm

Perlaburan Anda

Program Pihak Berkepentingan Bukan Pihak Berkepentingan
Yuran $900.00 $970.00

 

Download Brochure Here

Onboarding: Developing Communication Confidence

Programme Overview

Being able to communicate effectively is important in order to get your messages and information across successfully and understood by the receiver, either in your daily lives or at work. Having clear communication with a person or a group of people will setup or establish connections that allows for a better flow of information between the sender and receiver of the information.

This 2-day training programme is designed to help newly hired employees develop their confidence when communicating with their peers, colleagues, managers, and customers. The focus of this training programme is to create awareness and understanding on the key components of Communication and how employees can communicate better and build their confidence. There will be practical activities to help participants understand the key components and effective communication processes.

Programme Objectives

  • Appreciate the effective communication process;
  • Understand and minimize communication barriers and noises as well as the key components of communication;
  • Build confidence before and during communication;
  • Prepare oneself before communicating;
  • Enhance own communication skills for better communication; and
  • Apply knowledge acquired through communication activities.

Pre-Requisite

  • Comfortable using a Windows PC with common hardware including a keyboard, monitor, mouse and USB ports; and
  • Know how to use Windows to launch applications, navigate directory structure and search for files.

Who Is This Programme For?

Newly hired employees or any individual who is keen to develop their communications skills

Methodology

Face-to-face training.

Programme Outline

Modules
Module 1 – Introduction To Communication Module 6 – Importance of Non-verbal communication
Module 2 – Confidence Building Module 7 – Communication Self Preparation
Module 3 – The Communication Components Module 8 – Common Communication Errors
Module 4 - Communication Skills Module 9 – Emotion Control
Module 5 – Barriers To Communication

Programme Delivery

Date Time
23 -  24 October 2023

8:30 AM – 12:00 PM
1:30 PM – 5:00 PM

Your Investment

Package Stakeholder Non Stakeholder
Fee $700.00 $800.00

 

Download Brochure Here

BASEL III For The Board Directors

Programme Overview

The course will provide a high-level focus on the transitions that financial institutions need to undertake when moving from BASEL II to BASEL III and the key issues and preparations that the Board and Senior Management have to consider.

In addition to the above, the course will also show how Basel III and strategy are inter-related and why Basel III is not simply a compliance cost.

Programme Objectives

At the end of the programme, participants are expected to learn about the BASELIII framework and its implications for banks, their shareholders and customers.

Who Is This Programme For?

The course is aimed board level and C-Suite managers within banks and financial conglomerates

Methodology

Face-to-face learning mode

Programme Outline

Basel III definition, description and objectives: what is Basel III? What does it do? And how does it do it?

Basel III; the basics: The key ratios (capital, leverage and liquidity), the 3 pillars.

Basel III; the stakeholders: The shareholders, the Board, the Senior Management, the customers and other stakeholders, the external auditors, the regulators and the public purse.

Basel III; the costs and benefits: What are the systems and compliance costs? What are the benefits (external and internal) of Basel III? What are the costs of ignoring Basel III? Can we delay Basel III? Can we just ‘cherry-pick’ the ‘nice bits of Basel III?

In addressing the above topics for the Board and Senior Management, the following components of Basel III will be covered in order that a high-level picture of the Basel Framework is given.

  • The definition of regulatory capital,
  • The risk-based capital requirements (minimum ratios and buffers),
  • The calculation of Risk Weighted Assets for: credit risk, market risk and operational risk
  • The calculation of the Leverage Ratio
  • The calculation of the Liquidity Coverage Ratio
  • The calculation of the Net Stable Funding Ratio
  • The Large Exposures requirements of Basel III
  • The Supervisory Review Process (Pillar 2)
  • The Disclosure Requirements (Pillar 3)

Programme Delivery

Date Time
24 October 2023

8:30 AM – 12:00 PM

Your Investment

Package Stakeholder Non Stakeholder
Fee $950.00 $ 1,150.00

Download Brochure Here

BASEL III For The Middle Management

Programme Overview

The course is more detailed towards the regulatory treatment financial instruments and how financial conglomerates and their structures are treated, with extra focus on the calculation of capital adequacy, liquidity and large exposures ratios and associated limits of BASEL III are calculated.

Programme Objectives

At the end of the programme, participants are expected to learn about the BASELIII framework and its implications for banks, their shareholders and customers.

Who Is This Programme For?

The course is aimed at the operational level or middle management, such ascompliance officers, etc.

Methodology

  • Face-to-face learning mode
  • Group Exercise

Programme Outline

Basel III definition, description and objectives: what is Basel III? What does it do? And how does it do it?

Basel III; the basics: The definitions and key ratios (T1 and Total Capital, leverage and the2 liquidity ratios), an explanation of the capital buffers, the 3 pillars.

Basel III; the stakeholders: The shareholders, the Board, the Senior Management, the staff, the customers and other stakeholders, the external auditors, the regulators and the public purse.

Basel III; the costs and benefits: What are the systems, information and compliance costs? What are the benefits (external and internal) of Basel III? What are the costs of ignoring Basel III? Can we delay Basel III? Can we just ‘cherry-pick’ the ‘nice bits’ of BaselIII?

In addressing the above topics, the following components of Basel III will be covered to provide a comprehensive picture of the Basel Framework.

  • The definition of the components of regulatory capital, including regulatory adjustments
  • The risk-based capital requirements (minimum ratios and buffers, including SIBs),
  • The calculation of RWAs for: credit risk, market risk and operational risk, including repercussions of differing risk weights for different types of assets
  • The calculation of the Leverage Ratio
  • The calculation of the Liquidity Coverage Ratio and the Net Stable Funding Ratio including the funding implications for banks in a post-Silicon Valley Bank world
  • The Large Exposures requirements of Basel III (with reference to the Single Borrowing Limit under the Banking order)
  • The Supervisory Review Process (Pillar 2) with reference to the Internal Capital Adequacy Assessment Process and the setting of internal capital targets, stress testing and Recovery Planning
  • The Disclosure Requirements (Pillar 3) for financial statements and risk/governance disclosures

Programme Delivery

Date Time
25 October 2023

8:30 AM – 12:00 PM

1:30PM - 5:00PM

Your Investment

Package Stakeholder Non Stakeholder
Fee $650.00 $ 750.00

Download Brochure Here

Mengatasi Masalah Kompleks Secara Efektif

Keseluruhan

Masalah kompleks boleh diselesaikan dengan mempermudahkan idea atau masalah secara berstruktur. Pesertaakan menggunakan pendekatanmodel Scenario>Impact>Solution Proposal>Action>Value (SIS-PAV) dalam mengenal pasti masalah yang perlu diselesaikan, seterusnya mencari jalan penyelesaian kreatif dan inovatif. Risiko penyelesaian juga diambil kira bagi memastikan masalah lain tidak berlaku atau berulang lagi.

Objektif

Pada akhir kursus ini, peserta akan dapat:

  • Memahami konsep kualiti dan alatan kaizen;
  • Berfikir secara analitik;
  • Menyelesaikan masalah kompleks di tempat kerja dengan lebih produktif;
  • Mengunakan pelbagai alat penyelesaian masalah;
  • Menghasilkan cadangan penyelesaian yang kreatif dan inovatif.

Modul

6 November 7 November
  • Berfikir secara Analitik
  • Kitaran Demming
  • SIS-PAV (Scenario>Impact>Solution Proposal>Action>Value)
  • Scenario – Kenal Pasti Masalah
  • Brain Storming, Analisa faedah, Force Ranking
  • Impact - Memahami Kesan jika Masalah Tidak Ditangani dengan Baik
  • Solution – Kutip data dan Analisa masalah
  • Proposal – Cadangan Penyelesaian
  • Action – Tindak Cadangan Penyelesaian
  • Value – Pengiraan “Value Creation” Projek
  • Teknik Pembentangan yang Berkesan
  • Persiapan Pembentangan
  • Pembentangan Berkumpulan Recap

    Butiran Progam

    Tarikh Jam
    6 - 7 November 2023 8:30 pagi - 12:00 tengahari

    1:30 petang - 5:00 petang

    Programme Fee

    Categories Stakeholders Non-Stakeholders
    Normal Fee $900.00 $1,000.00

     

    Download Brochure Here

    Data Visualization With Power BI: Level 1

    Programme Overview

    Data Visualisation with Power BI consists of two levels, Level 1 and Level 2. Level 1 provides a foundation to get participants started with the utilization of Power BI.

    Power BI is a powerful data visualization and business intelligence tool that allows users to connect to various data sources, create interactive visualizations, and share insights with others.

    The aim of this training course is to provide participants with a comprehensive understanding of how to use Power BI to transform data into actionable insights, and how to share those insights with others.

    Programme Objectives

    • Understand the basic concepts and features of Power BI;
    • Use to various data sources and import data into Power BI; and
    • Create and customise Visualizations using Power BI’s built-invisualization tools.

    Pre-Requisite

    • Participants are required to bring their own laptop with Power BI desktop installed on it.
    • Basic Knowledge on MS Excel is required

    Who Is This Programme For?

    • Business analysts
    • Data analysts
    • Business intelligence professionals
    • Sales and marketing analyst; or
    • Any individual whose work revolves around data utilisation.

    Methodology

    • Lecture
    • Skill-practices
    • Face-to-face learning mode

    Programme Outline

    Content
    Module 1: Introduction to Power BI Module 5: Connecting to various data sources
    Module 2: Overview of Power BI and its features Module 6: Importing and cleaning data
    Module 3: Getting started with Power BI Desktop Module 7: Visualization and Data Modelling
    Module 4: Data Connectivity and Data Preparation Module 8: Creating and customising visualization

    Programme Delivery

    Date Time
     6 - 7 November 2023

    8:30 AM – 12:00 PM
    1:30 PM – 5:00 PM

    Your Investment

    Package Stakeholder Non Stakeholder
    Fee $570.00 $670.00

     

    Download Brochure Here

    Data Visualisation Power BI: Level 2

    Programme Overview

    Data Visualisation with Power BI consists of two levels, Level 1 and Level 2. Level 2 will feature the use of more advanced tools of Power BI and how participants can take full advantage on it.

    Power BI is a powerful data visualization and business intelligence tool that allows users to connect to various data sources, create interactive visualizations, and share insights with others.

    The aim of this training course is to provide participants with a comprehensive understanding of how to use Power BI to transform data into actionable insights, and how to share those insights with others.

    Programme Objectives

    • Utilise Power BI's data modelling and DAX (Data Analysis Expressions)capabilities to create meaningful insights; and
    • Share and collaborate on Power BI reports and dashboards.

    Pre-Requisite

    Participants are required to bring their own laptop with Power BI desktop installed on it.

    Who Is This Programme For?

    • Business analysts
    • Data analysts
    • Data scientists
    • Business intelligence professionals.

    Methodology

    • Lecture
    • Skill-practices
    • Face-to-face learning mode

    Programme Outline

    Content
    Module 1: Using data modelling and DAX to create meaningful insights Module 4: Using R and Python scripts in Power BI
    Module 2: Advanced Features Module 5: Sharing and Collaboration
    Module 3: Using Power Query to transform data Module 6: Sharing and Publishing Power BI reports and dashboards
    Module 7: Collaborating with others using Power BI’s collaboration features

    Programme Delivery

    Date Time
    8 - 9 November 2023

    8:30 AM – 12:00 PM
    1:30 PM – 5:00 PM

    Your Investment

    Package Stakeholder Non Stakeholder
    Fee $750.00 $850.00
    Group Fee (Min. 3 Pax) $675.00 $765.00

     

    Download Brochure Here

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