Technical

Programme Overview

Numerous financial market participants may not always fully grasp the reasons behind the development of financial markets, their true purpose, and the optimal utilisation of financial products and derivatives.

In addition to the above, in as far as an appreciation of the construction of Yield Curves as a pivotal part of the financial instruments pricing engines is concerned, many participants merely view these as black boxes, with no necessity to fully understand the concepts behind the black boxes; instead they are contented to fully rely on systems to do the necessary computations for them. The lack of understanding of the key concepts behind these black boxes often leads to a lack of understanding of the inherent components of the various treasury products and derivatives, and the risk exposures they can generate.

This programme intends to provide an initial basic foundational introduction to treasury markets and financial products, and to explain why some of these financial products were developed in the first instance, and how these products should be properly used and what some of the inherent risks are when dealing such products, both from the perspective of an end user as well as that of a dealer in a financial institution.

Concepts will be strongly emphasised throughout the programme, and will also focus on practical aspects involved in the dealing of financial products.

Participants will be put through some “dirty their hands” exercises, thought-provoking challenges and analysis of treasury products and derivatives from a dealer’s perspective as well as a risk manager’s perspective. The programme will also include a discussion of treasury products and derivatives from an end-user’s perspective.

Objectives

Participants will gain a good solid basic foundational knowledge of treasury markets and financial products, and understand why some of these financial products were developed in the first instance, and how these products should be properly used and what some of the inherent risks are when dealing such products, both from the perspective of an end user as well as that of a dealer in a financial institution.

Who Should Attend

• Treasury and Finance Personnel
• Operations and Settlements Personnel
• Corporate Banking Personnel
• Wealth Management Personnel
• Risk Management Personnel
• Accountants
• Internal and External Auditors

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Programme Overview

This programme gives you up-to-date perceptions into the domain of not only internal auditing but also risk management, corporate governance and interrelated activities in the banking industry.

It aims at educating and improving the functions of Risk-based Audit, Risk Management, and Risk-based Compliance roles within the Corporate Governance parameters, in order to promote operation among these functions and improve their harmony in the banking process.

Objectives

At the end of the programme, participants will be able to:

• Implement effective auditing practices to enable the assessment, monitoring and reporting of governance risks in support of decision making, business performance, and adherence to regulations, policies and mandates;
• Plan and conduct an effective audit in accordance with best practices;
• Learn how to write an effective and accurate audit report;
• Understand organisational risks, risk appetite and risk tolerance and how to incorporate this into internal audit planning;
• Manage the relationship among Internal auditing, Risk Management & Compliance functions;
• How to manage opening and closing audit meetings; and
• Understand how fraud and financial crime can be committed.

Who Should Attend

• Employees involved in the process of internal auditing and internal departments, particularly in the banking industry;
• For Middle level management, Managers and Officers involved in Governance Departments, Risk Management, Compliance and Operational Risk Management process, in particularly in the banking industry.

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Programme Overview

An individual's capacity to project a confident and positive image while communicating effectively within an organisation can lead to heightened productivity and performance. It fosters improved interpersonal relationships with co-workers and contributes to increased job satisfaction. Moreover, this skill leaves a lasting, positive, and impactful impression on clients and customers.

Who is this Programme for?

• Front-liners Executives
• Public Relations Executives
• Customer Relationship Executives
• Primer Accounts Executives
• Consultants

Programme Objectives

• Explain the 3A’s of Image Management and the 3V's of first impressions;
• Identify ways to enhance their style and image;
• Identify professional attire and know how to assemble suitable work wardrobes;
• Apply correct grooming techniques to create a professional image; and
• Understand the correct definition of various dress codes.

Programme Date

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Programme Overview

An Excel Dashboard serves as a dedicated platform enabling managers and business leaders to monitor essential Key Performance Indicators(KPIs) and make informed decisions. This page incorporates diagrams, tables, and views, all backed by factual data. It's worth noting, however, that not all reports can be classified as dashboards. Dashboard reports furnish administrators with a high-level summary of their company's performance.

Excel, renowned for its capabilities, stands out as an excellent tool for crafting robust dashboards, empowering managers to assess, scrutinize, and receive real-time updates.

Objectives

• Understand the Dashboard and its specifications;
• Use data and formatting to present data accurately so that there port is easily understood;
• Show the advanced formula to make the report interactive; and
• Create sophisticated charts such as Speedometer chart & Thermometer Chart.

Who Should Attend

• Any personnel that uses Microsoft Excel to analyse and prepare management reports, especially administrative, operational and middle management staff.

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Programme Overview

The ‘Like a Pro’ series is a series of workshops catered to improve your overall professional skills in writing, selling, presenting, and negotiating. Each workshop is tailored to develop your professional skills and will allow you to be more effective with the boost of confidence that every professional needs.

Workshops included in the ‘Like a Pro’ Series are:

• Present Like a Pro
• Write Like a Pro
• Negotiate Like a Pro
• Sell Like a Pro

Write Like a Pro workshop is a two-day programme that will develop your business writing skills. Writing is a crucial method of communication in the professional world. Developing competent writing skills is especially imperative in the business world to have that extra edge in your career. This workshop will give you the essential writing skills to start writing like a pro!

Programme Objectives

• Avoid common spelling and grammar issues in bussiness writing;
• Grasp the fundamental purpose of communication (inform, instruct, persuade);
• Master concepts in sentences, paragraphs, and professional and business writing techniques;
• Apply business-centric writing at workplace;
• Learn techniques in writing effective business communication such as email messages, business letters, reports and proposals; and
• Apply modern techniques in improving proofreading skills.

Who Should Attend

• Executives
• Supervisors
• Support Staff
• Office Administrator

Methodology

Face-to-face training:

• Face-to-face
• Individual activities
• Group exercises

Programme Dates

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Programme Overview

Experts from all walks of life readily agree on one fact: The coming decade promises continued change, constant challenge, and cumulative chaos, also dubbed the VUCA environment. Especially with stress levels on the rise, it inevitably leads to loss of control of emotions, thus leading to bouts of anger, helplessness culminating in a feeling of loss. While it is human to experience all range of emotions, the persistent expression or suppression of emotions at the work place has long-term impact on personal and organisational health and effectiveness.

Our two-day workshop is designed to provide professionals with essential tools to effectively navigate their emotions and manage stress in a manner that minimizes its impact on other aspects of their lives.

Objectives

Who Should Attend

• All levels of staff from all department across industries.

Programme Date

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Programme Overview

The programme aims to delve into the intricate art of Credit Risk Management, which, despite its evolving nature, relies on a blend of science and intuition. It begins by instilling a deep understanding of the genuine essence and objectives of risk management. This foundation is crucial before embarking on the journey to master effective risk management practices.

Participants will explore the significance of embracing robust practices to fortify Operational Resilience. Given the undeniable impact of Climate Change on businesses, the seminar will illuminate the risks posed and ways to work towards achieving Carbon Neutrality and a Net Zero state. It will empower attendees to identify and manage Climate Risks within their portfolios, fostering a proactive approach to mitigate adverse effects.

Moreover, the programme will acquaint participants with the quantitative facets of credit risk management. It will demystify concepts like Probability of Defaults, Exposure Given Defaults, and Recovery Rates, elucidating their role in computing Expected Credit Losses. Practical exposure to Monte Carlo simulations will enable attendees to grasp their relevance in Credit Risk Management.

By comprehensively covering these topics, participants will gain a multifaceted understanding of risk management. They'll be equipped to navigate uncertainties effectively, bolster operational resilience, and proactively address climate-related challenges, thereby fostering sustainable business practices in an ever-evolving landscape.

Objectives

Participants will acquire a good basic foundational grounding in the areas of credit risk exposures that exists within their organisations and the techniques available to manage such risks. This seminar will allow participants to take credit risk management to a truly effective level within their organisations.

Who Should Attend

• Senior Management
• Credit Managers and Personnel
• Risk Management Personnel
• Financial Personnel
• Internal and External Auditors

Programme Date

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Programme Overview

Climate change is a reality and the world as we have known it for the last 10 millennia will change dramatically in the coming decades with a more turbulent climate (more droughts, floods, tornadoes, etc.) a rise in the level of seas (due to thermal expansion and the melting of glaciers) in addition to the phenomenon of ocean acidification. All these natural changes and phenomena will have disastrous consequences on humans, animals and the entire balance of the planet.

These changes are due to human activity which has begun to have a significant impact on the planet's climate and its various ecosystems. Some scientists have said that the planet has entered a new era called the Anthropocene which began during the great acceleration in the 1950s with more wealth, more energy consumption but also more damage to the planet. Climate change is not limited to environmental challenges but its impact is extended to demographic, economic and social aspects which will aggravate levels of poverty and famine, health issues, inequalities, access to clean water and sanitation and the equitable distribution of wealth among members of society.

In this context, financial institutions must put in place mechanisms for governance and management of climate risks. At the same time, they are required to structure suitable offers to contribute to global climate action efforts. This programme provides staff of financial institutions with the necessary knowledge and skills related to climate finance.

Programme Objectives

• Identify the primary causes of climate change and the concept of the Anthropocene.
• Understand the Sustainable Development Goals (SDGs) and their relevance to climate action.
• Identify climate action opportunities for banking institutions.
• Evaluate strategies for adapting financial institutions to climate change risks.
• Explain the principles and practices of reporting and measuring the carbon footprint.
• Explore the structuring of banking, insurance, and investment products for financing and supporting climate action.

Who Should Attend

• Government officials and policymakers responsible for climate finance and adaptation planning.
• Development practitioners working in the field of climate change and sustainability.
• Project managers and professionals from NGOs and international organisations.

Programme Delivery

• Virtual Instructor-led Training (VILT) (including case studies and discussions)

Programme Date

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Pengenalan

Dalam konteks persaingan pasaran yang semakin kompetitif, adalah kritikal untuk membentuk pendekatan yang inovatif dan proaktif demi meningkatkan perkhidmatan organisasi sejurus dengan piawaian antarabangsa. Oleh itu, tiba masanya bagi kita untuk menilai serta melaksanakan kemajuan dalam sistem fail, rekod, dan pengurusan pejabat agar menjadi lebih efisien dan efektif.

Kursus ini akan membantu kakitangan pentadbiran untuk membangun kecekapan dan keyakinan di dalam kerja mereka agar dapat menyumbang kepada peningkatan produktiviti pentadbiran organisasi. Peserta juga akan didedahkan kepada pelbagai maklumatdan tips efektif untuk menjadi pekerja yang berhemah tinggi.

Objektif

• Mempertingkatkan kesedaran tentang pentingnya amalan pengurusanrekod yang baik di pejabat masing-masing.
• Mempertingkatkan kemahiran dalam mengendalikan rekod agensi masing-masing.
• Memperkukuhkan kefahaman tentang pengurusan rekod secara teori dan praktikal, yang memungkinkan pelaksanaan dan tanggungjawab terhadap rekod di agensi masing-masing menjadi lebih efektif.
• Mempertingkatkan lagi kemahiran memproses rekod-rekod khususnya dalam mengendalikan rekod-rekod di peringkat penyusunan, penyimpanan,penjagaan dan pelupusan.
• Memperbaiki dan mempercepatkan proses pengesanan serta pengurangan waktu yang diperlukan untuk mendapatkan rekod/maklumat, sehingga memungkinkan penyediaan maklumat dengan cepat dan tepat.
• Meningkatkan kecekapan dan imej agensi masing-masing.

Sasaran Perserta

• Pegawai tadbir
• Pembantu tadbir
• Pembantu peribadi
• Setiausaha
• Kerani
• Staf sokongan
• Penyelia dan kerani fail

Metodologi

Kursus ini akan mengunakan pendekatan berbentuk “belajar melalui pengalaman” (experiential learning), termasuk: kuliah interaktif, pembincangan dan aktiviti berkumpulan, permainan peranan serta kajian kes.

Programme Dates

Your Investment

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Programme Overview

The ‘Like a Pro’ series is a series of workshops catered to improve your overall professional skills in writing, selling, presenting, and negotiating. Each workshop is tailored to develop your professional skills and will allow you to be more effective with the boost of confidence that every professional needs.
Workshops included in the ‘Like a Pro’ Series are:

• Present Like a Pro
• Write Like a Pro
• Negotiate Like a Pro
• Sell Like a Pro

Sell Like a Pro workshop is a two-day programme that is designed especially for delegates in sales that would like to enhance their sales skills. This highly interactive workshop will be facilitated via discussions, demonstrations and role plays to better equip the participants with the necessary skills in handling customers and close the sales. This workshop will give you the essential selling skills to start selling like a pro!

Objectives

• Ask effective questions from customers to get results.
• Use mirroring and matching to build instant rapport with customers and to pace and lead them.
• Understand motivation of a buyer.
• Sell effectively using consultative method.
• Detect buying signals.
• Handle objections effectively.
• Close a sale effectively.

Who Should Attend

• Sales representatives
• Sales managers

Programme Date

Programme Fee

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Programme Overview

IAS 39 is to be replaced with a new standard IFRS 9, which removes the restrictions and accounting anomalies contained in IAS 39 improving the reporting standards and transparency. Numerous users providing feedback to the International Accounting Standards Board (IASB) expressed concerns regarding the complexity and challenges associated with comprehending, implementing, and interpreting the requirements outlined in IAS 39, pertaining to financial statements.

IFRS 9 is the new accounting standard for financial instruments that impacts international banks and financial institutions worldwide. Numerous changes are in place, designed to make annual reports more meaningful to investors as well as simplify how auditors implement the rules and introduce safeguards to ensure that a severe credit crises cannot emerge again.

IFRS 9 sets out the requirements for recognising and measuring financial assets, financial liabilities and some contracts to buy or sell non-financial assets. This course specifically focuses on the new rules and reporting standards contained in IFRS 9 which is designed for professionals who have experience operating under IAS 39.

Programme Outline

Who Should Attend

• Risk Managers.
• Auditors. Budget and Forecast Officers.
• Accountants and Financial Controllers.
• Analysts.
• CFO and Finance Directors.
• Investment Bankers.
• Corporate Bankers.
• Tax Directors.
• Corporate Finance Function.
• Fund Managers and Investors.
• Derivative Sales Executives.
• Tax Managers / Directors

Programme Date

Programme Fee

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Programme Overview

An Excel Dashboard is a page that allows managers and business leaders to effectively track key Key Performance Indicators (KPIs) and make well-informed decisions. It incorporates diagrams, tables, and views that are substantiated by accurate data. However, it's important to note that not all reports qualify as dashboards. Dashboard reports provide administrators with a high-level
summary of their company's performance.

Excel proves to be an exceptional tool for crafting robust dashboards, enabling managers to assess, scrutinise, and receive timely alerts. In this intermediate-level programme, the primary
objective is to construct an interactive report using specialised functions and naming conventions. Participants have the flexibility to customise report requirements using form elements such as
option buttons, drop-down lists, and buttons. This approach ensures a more engaging and user-friendly reporting experience.

Objectives

• Implement formatting to present data in a clear and easily interpretable manner for the management.
• Utilise functions that transform the report into an interactive format.
• Create the Dashboard interface by leveraging Microsoft Excel's Form Elements, all without the need for any programming expertise.

Who Should Attend

Any personnel that uses Microsoft Excel to analyse and prepare management reports, especially administrative, operational and middle management staff.

Programme Date

Programme Fee

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Programme Overview

Data Visualisation with Power BI consists of two levels, Level 1 and Level 2. Level 2 will feature the use of more advanced tools of Power BI and how participants can take full advantage of it.

Power BI is a powerful data visualisation and business intelligence tool that allows users to connect to various data sources, create interactive visualisations, and share insights with others.

The aim of this training course is to provide participants with a comprehensive understanding on how to use Power BI to transform data into actionable insights, and how to share those insights with others.

Objectives

• Use Power BI's data modelling and DAX (Data Analysis Expressions) capabilities to create meaningful insights.
• Share and collaborate on Power BI reports and dashboards.

Who Should Attend

• Business analysts
• Data analysts
• Business intelligence professionals
• Sales and marketing analysts or any individual whose work revolves around data utilisation.

Programme Date

Programme Fee

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Programme Overview

Problem solving is a major challenge for any organisation. This course has been specially designed to lead participants to appraise, examine and diagnose systematically a problem situation, its root cause/s, and to generate actions utilising analytical tools.

Objectives

• Solve problems and prevent recurrence of those problems by looking at real root causes.
• Understand Standard problem-solving methodology.
• Document and communicate progress during your problem-solving project.
• Provide a common language and approach to solving problems.
• Use a data-based approach to ensure problems are correctly identified and eliminated.

Who Should Attend

The course is suitable for those who are involved in problem solving situations, such as mid-level management as well as supervisory level staff and above.

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Programme Overview

Fraud happens and stares us in the face. We cannot eliminate it totally but can mitigate and reduce it. In this workshop, you will learn the identification techniques of fraud-sales to procurement, amongst others. You will also gather knowledge on how to develop measures to reduce and mitigate fraud risks. Lastly, you will learn the interview and interrogation techniques including report writing and being an expert witness in court.

Objectives

• Fraudster mindset - how it works and how to reduce the risk of it.
• Identification of red flags.
• Interview and interrogation techniques.
• Report writing and being an expert witness in court.

Who Should Attend

• Governance Officers
• IT Auditor
• Professionals
• Risk Managers
• Auditors
• Investigators
• Accountants
• Compliance Officers

Programme Date

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Programme Overview

This course is designed for current challenging environments whereby managing cost and finance is crucial for company sustainability, growth, profitability & liquidity. Skill sets on managing cash flow, costing, resources constraint, and capitalising on the strength of dollars and low oil price will be optimised through a KPI-focused approach. Real-current problematic costing and financial cases will be analysed, and scenario solutions will be provided.

Objectives

• Understand Product Costing systems and accounting for overheads.
• Plan how to achieve optimum profitability under budget constraints.
• Learn Strategic Cost Management and Decision Making in coping with rising costs.
• Build in KPI values for all key strategic organisation divisions.
• Learn Standard Costing and variance analysis.
• Understand the cost accounting methods that can help in identifying the profitable products.
• Know how to read a balance sheet, Profit & Loss Statement & Cash flow.
• Use Cash Flow statement to evaluate performance.
• Understand the relationship between cash flow statement and balance sheet.
• Know how to look for information efficiently in the annual report.
• Learn how to size up a company quickly by reading their financial ratios.

Who Should Attend

• All managers
• Accountants
• Accounting managers
• Cost accountants
• Cost analysts
• Budget analysts
• Systems analysts
• Auditors and financial planners
• All those who are serious in understanding financial & costing impact on their organisation

Programme Date

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Programme Overview

This programme is designed to empower participants with the essential knowledge and skills required for formulating and executing a robust cybersecurity strategy within their organisations. It encompasses fundamental cybersecurity concepts, risk management, threat assessment, and practical strategies aimed at safeguarding digital assets effectively.

Objectives

• Understand the cybersecurity landscape for the financial services industry (FSI) and the importance of a robust cybersecurity strategy.
• Learn about the key cybersecurity principles and concepts.
• Know the common and latest types of cyber threats / cybercrimes relating to the FSI and understand the threat actors and their motivations.
• Apply cybersecurity risk assessment to identify key vulnerabilities, critical systems and digital assets (Essentials of US NIST, BNM RMiT, MAS TRM Cybersecurity Frameworks, etc).
• Know the latest legal and regulatory compliance trends and considerations.
• Learn about the fundamentals of network security.
• Learn about identity and access management.
• Learn about data loss prevention (DLP) - data classification, data protection and encryption.
• Learn about endpoint security.
• Learn about the tools and techniques for security monitoring and incident response.
• Understand and apply cyber hygiene and cyber resilience frameworks and measures (MAS and BNM guidance).
• Build your cybersecurity strategy.
• Discuss the development of cybersecurity policies and procedures.
• Learn to create a response and crisis management plan.
• Be aware of the emerging technologies and trends in cybersecurity.

Who Should Attend

Professionals working in cybersecurity or technology compliance, financial services sector or any related fields

Programme Date

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Programme Overview

With over two days of training, quizzes, and actionable steps. Our digital marketing course stands out as one of the most comprehensive, delving into essential industrial skills such as Social Media Marketing, Google Search Ads, SEO, funnel building, and more.

Objectives

• Become a Professional Digital Marketer.
• Learn the psychology of selling and golden strategies.
• Getting valuable clients, keep them and increase your revenue.
• Create successful ads that deliver result by increasing sales.
• Earn powerful knowledge of digital marketing strategies to use in any online platform to get results or sales.
• Increase sales by building compelling storytelling landing pages, write powerful copywriting and sell more.
• Become a master of social media marketing, grow business by getting more customers on Facebook, Instagram, YouTube, LinkedIn and bring traffic to the website with non-paid and paid methods.
• Inject constant traffic into website & business with SEO (the largest search engine in the world) and get rank in the first page of Google.
• Grow your sales by doing successful email marketing, following step by step instructions to get results.
• Bring back the audience who have already visited your site by advanced retargeting.

Who Should Attend

This programme is suitable for:

• Managers
• Executives
• Sales and marketing team
• Business development
• Customer service
• Public Relations
• Management professionals
• Business owners
• New entrepreneurs who want to generate more brand exposure and leads

Programme Date

Programme Fee

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Programme Overview

The ‘Like a Pro’ series is a series of workshops catered to improve your overall professional skills in writing, selling, presenting, and negotiating. Each workshop is tailored to develop your professional skills and will allow you to be more effective with the boost of confidence that every professional needs.

Workshops included in the ‘Like a Pro’ Series are:

• Present Like a Pro
• Write Like a Pro
• Negotiate Like a Pro
• Sell Like a Pro

The ability to present an idea is highly valued in today’s world. Most great leaders have one trait in common. they are excellent communicators. But good communication skills do not just happen.
it is a cultivation of confidence and competency with the right fundamentals. This workshop will equip you with the essentials to present like a pro!

Programme Objectives

• Understand the fundamental theories of communication.
• Deliver presentation confidently and effectively to a diverse audience.
• Discover personal communication style.
• Apply verbal and non-verbal communication.
• Apply rhetoric across multiple professional situations.
• Analyse the audience.
• Evaluate and receive feedback.

Who Should Attend

This programme is suitable for individuals looking to enhance their presentation skills to deliver more engaging and effective presentations.

Methodology

• Face-to-face
• Individual activities
• Group exercises

Programme Dates

Your Investment

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