The Professional Banker Certificate is an introductory banking certificate suitable for individuals new to, or already working, in retail, business and private banking environments. Developments in regulation and technology are rapidly changing the banking industry, and the Professional Banker Certificate builds the foundation of knowledge and skills needed for professionals to thrive in the exciting world of banking in a digital age.
Who Should Attend
This programme is suitable for any financial services professionals who wish to develop and demonstrate their knowledge and expertise of the banking industry, including those in specialized areas such as Information Technology, Human Resources and Marketing.
There are no entry requirements for Professional Banker Certificate, and no prior knowledge is assumed.
Module 1: Banks and Banking in a Digital Age
Module 2: Products and Services, Distribution Channels, and the Customer Experience
Module 3: Principles and Practice of Bank Lending
Module 4: Bank Risks
Module 5: The Legal and Regulatory Environment
Module 6: Professionalism and Ethics in Banking