On course for success

CONSUMER PROTECTION (INSURANCE/TAKAFUL)

OVERVIEW

Ethical behavior is crucial to preserving not only the trust on which insurance transactions are based, but also the public’s trust in our industry as a whole. This programme is designed specifically for insurance/takaful practitioners and uses insurance-based case studies to outline an ethical framework.

 

OBJECTIVES

  • Have a comprehensive understanding about the existing law on consumer protection.
  • Be conversant with major international instruments on consumer protection.
  • Be aware of the basic procedures for handling consumer dispute.
  • Be able to appreciate the emerging questions and policy issues in consumer law for future research.

 

TRAINERS PROFILE

Azman Ismail has been in the Islamic finance industry since 1985 and has provided training and consultancy services in Malaysia, Singapore, Indonesia, Saudi Arabia, Qatar, Brunei and Iran and presented papers in Kuala Lumpur, Manama, New York, Tokyo, Brunei, Singapore, Cairo, London, Milan, Taipei, Taroudant and Abu Dhabi. He was an external lecturer for the Master in Islamic Banking and Finance program at the Institute of Islamic Banking and Finance (IIiBF), International Islamic University Malaysia (IIUM). He was also a Course Consultant and Member, Board of Studies at the Institute. He has been commissioned by the International Centre for Education in Islamic
Finance (INCEIF). He has also been consulted by the International Shari’ah Research Academy for Islamic Finance (ISRA). Azman was a Member of the Information Panel, AmanahRaya, the Public Trustee of Malaysia and a Shariah Advisor to several Islamic institutions in Malaysia and Singapore. He has written and translated thirteen books.Download Brochure

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