On course for success

Crucial Conversations® Tools for Talking When Stakes Are High

Whenever you’re not getting the results you’re looking for, it’s likely that a crucial conversation is keeping you stuck. Whether it is a problem with poor quality, slow response, lacklustre performance, declining customer satisfaction, or strained relationship-whatever the issue- if you cannot talk honestly with nearly anybody about almost anything, you can expect poor results.

Often, when facing critical conversations, people tend to capitulate towards silence or violence. The organization ends up paying the price of poor employee engagements, bad decisions, dismal results, low commitment, poor execution, follow-up and further strained relationship.

Crucial Conversations® teaches skills for creating alignment and agreement by fostering open dialogues around high-stakes, emotional, or risky topics – at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

Over 2 million individuals globally have attended the Crucial Conversations course that has transformed organizations and changed the way millions communicate.

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