Dealing with Difficult People

Programme Overview

Navigating challenging personalities in the workplace can be frustrating and stressful. This interactive 2-day training is designed to equip participants with the skills, strategies, and confidence needed to handle and identifying difficult behaviors effectively.

By the end of the training, participants will walk away with practical techniques to stay calm under pressure, set boundaries, and turn conflicts into productive conversations—all while building stronger, more positive professional relationships.

Objectives

• Identify root causes of difficult behaviour.
• Recognise various types of difficult people and behaviors.
• Apply effective strategies to manage difficult behaviors.
• Reflect on their own attitudes and behaviors to improve interactions.

Who Should Attend

• Professionals at all levels who interact with challenging personalities.
• Professionals who are interacting with their stakeholders.
• Teams seeking to improve workplace communication and conflict resolution.
• Individuals who would like to confront difficult behaviour diplomatically.

Programme Dates:

Programme Fee

Package	Stakeholders	Non-Stakeholders
Normal Price	$600.00	$700.00

 

Download Brochure Here

Bookings