Emotional Intelligence for Modern Day Leaders
OVERVIEW
“Be not disturbed at being misunderstood; be disturbed rather at not being understanding.” – Chinese Proverb
For over 30 years, research has shown that Emotional Intelligence (EI) is a key driver of personal and professional success, often more impactful than IQ or technical skills. Studies across industries highlight that empathy, self-awareness, and communication are critical for leadership, performance, and employee retention. Daniel Goleman’s research reveals that EI becomes increasingly important at higher organizational levels.
Companies that focus on emotional competencies see better productivity and lower turnover. EI development through structured workshops helps teams perform under pressure, navigate challenges, and collaborate more effectively.
OBJECTIVES
- Identifying the main EI competencies and know how each area can contribute to your personality and interaction with others.
- Manage and regulate your emotions to make sure they don’t disrupt your behaviour.
- Establish rapport with others and improve the effectiveness of your communication.
- Recognise and understand your moods and emotions and the effect on others.
- Control and guide your emotions so you can achieve more, boost yourself and vastly increase your productivity.
- Empathise when interacting with others and become a trusted person in your network.
- Understand others’ needs systematically and respond accordingly to get maximum results.
WHO SHOULD ATTEND
- Team Leaders
- Supervisors
- Managers
- Heads of Units
- Heads of Department