Like underwriting management, claims management is not only important but critical to the survival of an insurance company or takaful operator.
The business of insurance or takaful is to pay claims, but it must be done correctly to enhance customer relationships and prevent fraud. With so much at stake, why is claims management not given the priority it should? This course will provide you with the insights of managing insurance and takaful claims.
To provide an understanding of the legal framework of insurance claims, development of claims philosophies, managing the technical aspects of claims and detecting fraud claims through claims system technology