Takaful and Insurance Series (TIS): Claims Processes and Procedures for Insurers Takaful Operators
Programme Overview
This programme is designed to equip participants with a comprehensive understanding of claims management within insurance and takaful organisations. It is ideal for professionals involved in claims handling, such as claims personnel, assessors, adjusters, and researchers. Participants will gain insight into the operational aspects of claims processing across various classes of insurance and takaful.
Participants will also explore key elements of the claims function, focusing on the principles of fairness, transparency, legal compliance, and customer satisfaction. The course will address general and specialised claims processes, including motor, non-motor, medical, and death/disability claims, and it will provide practical strategies for improving claims management efficiency.
Who Should Attend
Insurance/Takaful claims personnel, assessors, adjusters and researchers.
Programme Objectives
- Understand the mechanics of claims processes and procedures.
- Identify the different processes and procedures for different classes of insurance/takaful.
- Develop a plan for improvement in claims management.
Programme Dates
- 14 – 15 Oct 2025
- 18 – 19 Nov 2025
Programme Fee
| Package | Stakeholder | Non Stakeholder |
| Normal Price | $1,300.00 | $1,400.00 |
Download Brochure Here
Bookings
Bookings are closed for this event.