Key performance indicators (KPIs) apply both at the organisational and individual levels. At an organisational level, a Key Performance Indicator (KPI) is a quantifiable metric that reflects how well an organisation is achieving its stated goals and objectives. At an employee level, KPIs appraisal is seen as a proactive system of managing employee performance for steering the individuals towards desired performance and results. It’s about striking a harmonious alignment between individual and organisational objectives for the accomplishment of excellence in performance.
Useful KPIs are specific, measurable, aligned to the organisational vision, and provide the impetus to shape strategies and plans.
This compact 2-day workshop incorporates both Balanced Scorecard and Performance Management (KPIs) concepts providing delegates with a holistic understanding from setting strategies, to developing teams/functional objectives, and personnel KPIs appraisal.Download Brochure here