On course for success

Leading With Assertiveness And Collaboration

Programme Overview

This programme emphasises the importance of assertive behavior and its influence on overall performance it equips participants with the skills to interact more effectively. Participants will also develop confidence and authority in managing relationships, fostering a dynamic approach that enhances interpersonal communication and contributes to improved overall professional performance.

Objectives

You cannot manage effectively if you feel uncomfortable saying ‘NO’ to your employees and are afraid to influence upwards and shy away from conflicts. Hence, participants will learn to:

  • Take charge in their jobs.
  • Handle conflicts with strength and decisiveness.
  • Get tasks accomplished while maintaining effective relationships.
  • Make requests and refuse others.
  • Negotiate diplomatically.
  • Influence others without being coercive or manipulative.

Business Outcomes:

Being assertive means communicating your needs, wants and opinion to others in a direct and tactful manner, while at the same time receptive to their needs and without being confrontational or aggressive.

Who Should Attend

  • Supervisors
  • Executive and Emerging Managers
  • Managers
  • New Managers

Programme Date

Date Time
2 – 3 July 2024   8:30 am – 12:00 pm
1:30 pm – 5:00 pm

Programme Fee

Package Stakeholders Non-Stakeholders
Normal Price $2,000.00 $2,400.00

 

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