Root Cause Analysis and Problem Solving

Programme Overview

Root Cause Analysis (RCA) is a quality management process through which organisations investigate the underlying cause of a problem, issue, or incident after it has occurred.

In any organisation, issues and problems are inevitable—even in the best of circumstances. While it may be tempting to address only the symptoms as they arise, doing so is inherently reactive and often leads to recurring and worsening problems.

RCA develops critical thinking skills within individuals and teams. By analysing complex situations and identifying contributing factors, employees become adept at tackling a broad range of issues effectively. RCA empowers organisations to address underlying causes, leading to continuous improvement. Solutions become clearer, and opportunities for company-wide learning and memory are maximised. As a leader, understanding shifting conditions around your company is crucial. RCA confirms that efforts can be relevant and sustainable, allowing participants to effect change with purpose.

Objectives

• Assist organisations in identifying the true root cause of a problem.
• Take appropriate corrective actions and develop preventive measures to avoid future occurrences.
• Implement solutions that address the underlying issue, leading to more efficient overall operations.

Who Should Attend

• Officers, Managers, Frontline Executives & Auditors

Programme Date

• 20 – 21 May 2025
• 25 – 26 June 2025
• 23 – 24 July 2025

Programme Fee

Package	Stakeholders	Non-Stakeholders
Normal Price	$1,700.00	$1,900.00

 

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