Technical

Programme Overview

Data Visualisation with Power BI consists of two levels, Level 1 and Level 2. Level 2 will feature the use of more advanced tools of Power BI and how participants can take full advantage of it.

Power BI is a powerful data visualisation and business intelligence tool that allows users to connect to various data sources, create interactive visualisations, and share insights with others.

The aim of this training course is to provide participants with a comprehensive understanding on how to use Power BI to transform data into actionable insights, and how to share those insights with others.

Objectives

• Use Power BI's data modelling and DAX (Data Analysis Expressions) capabilities to create meaningful insights.
• Share and collaborate on Power BI reports and dashboards.

Who Should Attend

• Business analysts
• Data analysts
• Business intelligence professionals
• Sales and marketing analysts or any individual whose work revolves around data utilisation.

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Programme Overview

Problem solving is a major challenge for any organisation. This course has been specially designed to lead participants to appraise, examine and diagnose systematically a problem situation, its root cause/s, and to generate actions utilising analytical tools.

Objectives

• Solve problems and prevent recurrence of those problems by looking at real root causes.
• Understand Standard problem-solving methodology.
• Document and communicate progress during your problem-solving project.
• Provide a common language and approach to solving problems.
• Use a data-based approach to ensure problems are correctly identified and eliminated.

Who Should Attend

The course is suitable for those who are involved in problem solving situations, such as mid-level management as well as supervisory level staff and above.

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Programme Overview

More than ever, we now experience a lot of demand for our time, focus and attention to the organisation that we work for and society at large. Such demands are increasing as the world is getting more complex and becoming more accessible with the rate of technological progress, inevitably leading to more stress.

While a healthy level of stress can fuel our performance and productivity, excessive stress can have detrimental effects on our well-being. As a result, stress management quickly becomes an imperative and critical skill that we must master as we advance more into the future.

Cultivating the right mindset and approach towards life is essential. Stress management revolves around achieving a perfect balance, maintaining stress levels conducive to mental well-being, heightened productivity, and peak performance. By finding this balance, individuals not only unlock their full potential but also enhance their enjoyment and satisfaction in their pursuits.

This course walks through many aspects of stress management such as time management, people skills, motivation, influence techniques, right mentality, assertiveness and so on. Each topic is explored in detail and exercises are provided to emphasise the skills during the course so that the delegates will be more likely to adapt to the new point of view and approach life with the right skills and mindset to get maximum results.

Objectives

• Possess a comprehensive understanding of stress and its effects on individual and organisational levels.
• Be able to recognise both physical and emotional stress triggers, enabling proactive intervention.
• Acquire a diverse toolkit of stress management techniques, including physiological methods and assertive communication skills.
• Cultivate a positive mindset and resilience, empowering them to navigate stressors with confidence and effectiveness in their personal and professional lives.

Who Should Attend

• Individuals in high stakes and high-pressure roles.
• Individuals wishing to nurture their holistic wellbeing.
• Individuals experiencing stress in their personal or professional lives.
• Managers and leaders seeking to address and help manage stress within their teams.
• Professionals striving to enhance their performance by managing stress effectively.

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Programme Overview

Fraud happens and stares us in the face. We cannot eliminate it totally but can mitigate and reduce it. In this workshop, you will learn the identification techniques of fraud-sales to procurement, amongst others. You will also gather knowledge on how to develop measures to reduce and mitigate fraud risks. Lastly, you will learn the interview and interrogation techniques including report writing and being an expert witness in court.

Objectives

• Fraudster mindset - how it works and how to reduce the risk of it.
• Identification of red flags.
• Interview and interrogation techniques.
• Report writing and being an expert witness in court.

Who Should Attend

• Governance Officers
• IT Auditor
• Professionals
• Risk Managers
• Auditors
• Investigators
• Accountants
• Compliance Officers

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Programme Overview

Succession Planning is a comprehensive programme designed to guide HR professionals and organisational leaders through the intricacies of crafting a robust succession plan that supports the strategic goals and growth of their companies. Participants will delve into the importance of succession planning within the sphere of strategic HR management and its impact on nurturing future leaders and ensuring business continuity.

Objective

• This immersive experience provide attendees with the necessary tools and insights to establish a succession plan that is closely aligned with strategic HR objectives and broader organisational goals.
• Participants will gain the expertise to identify and safeguard key roles and skills, adapt succession strategies to their unique corporate environment, and employ psychometric assessment effectively.
• The programme also equips leaders with strategies to overcome common succession challenges and instill a culture of talent development.
• By mastering these elements, attendees will leave with the confidence to cultivate strong future leaders, ensuring a resilient and adaptable business poised for ongoing success.

Who Should Attend

• Head of HR functions
• HR Managers / Executive
• Senior Executives
• Head of Department
• Senior Manager
• Head of Units
• Managers
• Senior Officers

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Programme Overview

This course is designed for current challenging environments whereby managing cost and finance is crucial for company sustainability, growth, profitability & liquidity. Skill sets on managing cash flow, costing, resources constraint, and capitalising on the strength of dollars and low oil price will be optimised through a KPI-focused approach. Real-current problematic costing and financial cases will be analysed, and scenario solutions will be provided.

Objectives

• Understand Product Costing systems and accounting for overheads.
• Plan how to achieve optimum profitability under budget constraints.
• Learn Strategic Cost Management and Decision Making in coping with rising costs.
• Build in KPI values for all key strategic organisation divisions.
• Learn Standard Costing and variance analysis.
• Understand the cost accounting methods that can help in identifying the profitable products.
• Know how to read a balance sheet, Profit & Loss Statement & Cash flow.
• Use Cash Flow statement to evaluate performance.
• Understand the relationship between cash flow statement and balance sheet.
• Know how to look for information efficiently in the annual report.
• Learn how to size up a company quickly by reading their financial ratios.

Who Should Attend

• All managers
• Accountants
• Accounting managers
• Cost accountants
• Cost analysts
• Budget analysts
• Systems analysts
• Auditors and financial planners
• All those who are serious in understanding financial & costing impact on their organisation

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Programme Overview

This programme is designed to empower participants with the essential knowledge and skills required for formulating and executing a robust cybersecurity strategy within their organisations. It encompasses fundamental cybersecurity concepts, risk management, threat assessment, and practical strategies aimed at safeguarding digital assets effectively.

Objectives

• Understand the cybersecurity landscape for the financial services industry (FSI) and the importance of a robust cybersecurity strategy.
• Learn about the key cybersecurity principles and concepts.
• Know the common and latest types of cyber threats / cybercrimes relating to the FSI and understand the threat actors and their motivations.
• Apply cybersecurity risk assessment to identify key vulnerabilities, critical systems and digital assets (Essentials of US NIST, BNM RMiT, MAS TRM Cybersecurity Frameworks, etc).
• Know the latest legal and regulatory compliance trends and considerations.
• Learn about the fundamentals of network security.
• Learn about identity and access management.
• Learn about data loss prevention (DLP) - data classification, data protection and encryption.
• Learn about endpoint security.
• Learn about the tools and techniques for security monitoring and incident response.
• Understand and apply cyber hygiene and cyber resilience frameworks and measures (MAS and BNM guidance).
• Build your cybersecurity strategy.
• Discuss the development of cybersecurity policies and procedures.
• Learn to create a response and crisis management plan.
• Be aware of the emerging technologies and trends in cybersecurity.

Who Should Attend

Professionals working in cybersecurity or technology compliance, financial services sector or any related fields

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Programme Overview

With over two days of training, quizzes, and actionable steps. Our digital marketing course stands out as one of the most comprehensive, delving into essential industrial skills such as Social Media Marketing, Google Search Ads, SEO, funnel building, and more.

Objectives

• Become a Professional Digital Marketer.
• Learn the psychology of selling and golden strategies.
• Getting valuable clients, keep them and increase your revenue.
• Create successful ads that deliver result by increasing sales.
• Earn powerful knowledge of digital marketing strategies to use in any online platform to get results or sales.
• Increase sales by building compelling storytelling landing pages, write powerful copywriting and sell more.
• Become a master of social media marketing, grow business by getting more customers on Facebook, Instagram, YouTube, LinkedIn and bring traffic to the website with non-paid and paid methods.
• Inject constant traffic into website & business with SEO (the largest search engine in the world) and get rank in the first page of Google.
• Grow your sales by doing successful email marketing, following step by step instructions to get results.
• Bring back the audience who have already visited your site by advanced retargeting.

Who Should Attend

This programme is suitable for:

• Managers
• Executives
• Sales and marketing team
• Business development
• Customer service
• Public Relations
• Management professionals
• Business owners
• New entrepreneurs who want to generate more brand exposure and leads

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Programme Overview

The ‘Like a Pro’ series is a series of workshops catered to improve your overall professional skills in writing, selling, presenting, and negotiating. Each workshop is tailored to develop your professional skills and will allow you to be more effective with the boost of confidence that every professional needs.

Workshops included in the ‘Like a Pro’ Series are:

• Present Like a Pro
• Write Like a Pro
• Negotiate Like a Pro
• Sell Like a Pro

The ability to present an idea is highly valued in today’s world. Most great leaders have one trait in common. they are excellent communicators. But good communication skills do not just happen.
it is a cultivation of confidence and competency with the right fundamentals. This workshop will equip you with the essentials to present like a pro!

Programme Objectives

• Understand the fundamental theories of communication.
• Deliver presentation confidently and effectively to a diverse audience.
• Discover personal communication style.
• Apply verbal and non-verbal communication.
• Apply rhetoric across multiple professional situations.
• Analyse the audience.
• Evaluate and receive feedback.

Who Should Attend

This programme is suitable for individuals looking to enhance their presentation skills to deliver more engaging and effective presentations.

Methodology

• Face-to-face
• Individual activities
• Group exercises

Programme Dates

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Programme Overview

In the rapidly evolving landscape of Islamic finance, staying abreast of the latest technological innovations is essential for both professionals and institutions. The Technological Innovation and Structuring Islamic Financial Products and Services Masterclass is designed to provide a comprehensive understanding of the cutting-edge technologies that are reshaping the Islamic finance industry

Objectives

• To familiarise with the latest technological innovations relevant to the Islamic finance industry.
• To explore opportunities for leveraging technology in structuring  Islamic financial products and services.
• Discuss potential challenges and risks associated with the integration of technology in Islamic finance

Who Should Attend

• Syariah function managers and executives.
• Professionals and decision-makers in the Islamic finance industry.
• Experienced practitioners and newcomers to the field who are interested in leveraging technology for Islamic finance solutions.

Programme Date

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Programme Overview

In the contemporary workplace, the importance of effectively managing wellbeing has never been more critical. The pervasive nature of stress in today's professional environment presents a significant challenge to both individuals and organisations. With the escalating demands of work, stress has become an ever-present companion, adversely affecting
employee health, engagement, and overall productivity.

This programme directly confronts this pressing issue. Over two days, participants will immerse themselves in the understanding of wellbeing, recognising its pivotal role in workplace performance. The programme offers practical tools for stress management, resilience building, and cultivating a healthy work-life balance. Attendees will be empowered to navigate the challenges of today's dynamic work landscape, fostering improved mental and physical health for enhanced professional effectiveness.

Programme Objectives

This programme will empower participants to proactively manage their wellbeing in the workplace, promoting a healthy work environment and enhancing overall job satisfaction and productivity.

Who Should Attend

• Individuals seeking to comprehend and enhance their wellbeing.
• Team members interested in creating a healthier work environment.
• Individuals responsible for creating and maintaining a positive workplace culture.

Methodology

• Face-to-face
• Individual activities
• Group exercises

Programme Dates

Your Investment

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Programme Overview

The programme aims to delve into the intricate art of Credit Risk Management, which, despite its evolving nature, relies on a blend of science and intuition. It begins by instilling a deep understanding of the genuine essence and objectives of risk management. This foundation is crucial before embarking on the journey to master effective risk management practices.

Participants will explore the significance of embracing robust practices to fortify Operational Resilience. Given the undeniable impact of Climate Change on businesses, the seminar will illuminate the risks posed and ways to work towards achieving Carbon Neutrality and a Net Zero state. It will empower attendees to identify and manage Climate Risks within their portfolios, fostering a proactive approach to mitigate adverse effects.

Moreover, the programme will acquaint participants with the quantitative facets of credit risk management. It will demystify concepts like Probability of Defaults, Exposure Given Defaults, and Recovery Rates, elucidating their role in computing Expected Credit Losses. Practical exposure to Monte Carlo simulations will enable attendees to grasp their relevance in Credit Risk Management.

By comprehensively covering these topics, participants will gain a multifaceted understanding of risk management. They'll be equipped to navigate uncertainties effectively, bolster operational resilience, and proactively address climate-related challenges, thereby fostering sustainable business practices in an ever-evolving landscape.

Objectives

Participants will acquire a good basic foundational grounding in the areas of credit risk exposures that exists within their organisations and the techniques available to manage such risks. This seminar will allow participants to take credit risk management to a truly effective level within their organisations.

Who Should Attend

• Senior Management
• Credit Managers and Personnel
• Risk Management Personnel
• Financial Personnel
• Internal and External Auditors

Programme Date

Programme Fee

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Programme Overview

Training Needs Analysis (TNA) typically arises in response to organisational challenges, primarily centred around performance gaps. In these scenarios, addressing the issues often involves implementing training solutions. This is where the significance of training needs analysis becomes evident. The process involves identifying the disparities between the existing and desired knowledge, skills, and attitudes (KSAs) required for a particular job. Through this analysis, organisations can pinpoint areas for improvement and tailor training programmes to bridge the identified gaps.

Programme Objectives

• Define the common training process Flow Knowledge.
• Comprehend the important of TNA knowledge.
• Display the TNA framework activities skills.
• Choose appropriate TNA methodology that suite to their organisation skills.
• Identify the importance of measuring the training effectiveness attitude.
• Develop the skills and knowledge on method of evaluation.
• Exploring the level of evaluation using Kirk Patrick Model

Who Should Attend

• Head of Departments
• Executives
• Supervisors
• Leaders
• Those who have subordinates

Methodology

• Face-to-face.
• Lecture, group discussion, etc.

Programme Dates

Your Investment

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Programme Overview

Risk Management should be everybody’s business, not just the CEO’s the CFO’s or the CRO’s! Practicing good Operational Risk Management is an artform, and the science that forms the platform to support one practicing their art-form is still an evolving science.

This programme introduces participants to the true purpose of risk management and ensures that anyone wishing to practice good risk management first embraces the true meaning and purpose of risk management in the first instance before embarking on their quest to practising good risk management in order to be successful.

Objectives

• Acquire a strong foundational grounding in operational risk exposures within their organisations.
• Learn techniques to identify, mitigate, monitor, measure, and manage operational risks.
• Gain comprehensive knowledge in the areas of operational risk management.
• Elevate operational risk management to a truly effective level within their organisations.
• The programme overall ensures participants to have a solid understanding of operational risk and the tools to address it effectively.

Who Is This Programme For?

• Senior Management
• Business Line Managers and Personnel
• Risk Management Personnel
• Finance Personnel
• Operations and Settlements Personnel
• Accountants
• Internal and External Auditors

Programme Date

Programme Fee

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Programme Overview

This program is crafted for individuals with the goal of revitalizing struggling companies through the refinement of their financial planning and evaluation skills. Employing a hands-on approach that integrates case studies and Excel spreadsheets, participants will acquire a comprehensive understanding of how financial modeling techniques can adeptly analyse and address intricate challenges. The practical knowledge gained will offer invaluable insights for making effective decisions in the domain of corporate turnaround.

Programme Objectives

• Build a dynamic 3 Statement Financial Model.
• Business application of Sensitivity & Scenario Analysis.
• Perform business forecasting & What-If analysis.
• To use Artificial Intelligence (AI) tool to effective reporting.
• Understand the rationale for acquisitions and disposals.
• Understand deal structuring via debts, shares and mixture of debts and shares.
• Understand different business valuation methods.

Who Should Attend

• This programme is suitable for Entrepreneurs, Bankers, Accountants, Finance managers, CFO, Business Managers & Marketing Managers. All who are involved in buying or selling public or private companies, whether as principals or as advisers.

Methodology

• Face-to-face
• Lecture & skill practices

Programme Dates

Your Investment

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Programme Overview

In a world characterised by volatility, uncertainty, complexity, and ambiguity (VUCA), where changes unfold across various dimensions including society, technology, politics, the environment, education, and the economy, organisations can no longer afford to resist change or maintain business as usual. It is imperative for them to cultivate agility, enabling them to adapt and embrace change while vigilantly monitoring these shifts at every level within the organisational hierarchy — from top management to departments and individuals.

Furthermore, organisational changes and visions must not only be disseminated throughout the organisation but also strategically aligned with national-level aspirations, blueprints, and masterplans such as Wawasan 2035, Negara Zikir & Maqasid of the Syariah, the Economic Blueprint, and Digital Economy Master Plan. Additionally, alignment with international-level goals, including the Sustainable Development Goals (SDGs), is crucial for fostering a cohesive and globally relevant organisational framework.

Programme Objectives

• Understand the key phases of strategic planning development.
• Understand the key components of a strategic plan.
• Acquire a set of tools and methodologies for developing a strategic plan from the vision, mission, core values to KPIs, long-term strategy plans, short-term action plans and implementation & evaluation plans.
• Understand that an organisation consists of a top-level strategic plan and several mini strategic plans of the different levels, all of which must be aligned to the top vision.
• Understand the importance of aligning the vision, key performance indicators and strategies within the organisation.

Who Should Attend

This programme is suitable for personnel who will be directly or indirectly involved in the development, implementation and monitoring of strategic plans at their organisation.

Methodology

• Face-to-face
• Lecture, group discussion, etc

Programme Dates

Your Investment

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Pengenalan

Dalam konteks persaingan pasaran yang semakin kompetitif, adalah kritikal untuk membentuk pendekatan yang inovatif dan proaktif demi meningkatkan perkhidmatan organisasi sejurus dengan piawaian antarabangsa. Oleh itu, tiba masanya bagi kita untuk menilai serta melaksanakan kemajuan dalam sistem fail, rekod, dan pengurusan pejabat agar menjadi lebih efisien dan efektif.

Kursus ini akan membantu kakitangan pentadbiran untuk membangun kecekapan dan keyakinan di dalam kerja mereka agar dapat menyumbang kepada peningkatan produktiviti pentadbiran organisasi. Peserta juga akan didedahkan kepada pelbagai maklumatdan tips efektif untuk menjadi pekerja yang berhemah tinggi.

Objektif

• Mempertingkatkan kesedaran tentang pentingnya amalan pengurusanrekod yang baik di pejabat masing-masing.
• Mempertingkatkan kemahiran dalam mengendalikan rekod agensi masing-masing.
• Memperkukuhkan kefahaman tentang pengurusan rekod secara teori dan praktikal, yang memungkinkan pelaksanaan dan tanggungjawab terhadap rekod di agensi masing-masing menjadi lebih efektif.
• Mempertingkatkan lagi kemahiran memproses rekod-rekod khususnya dalam mengendalikan rekod-rekod di peringkat penyusunan, penyimpanan,penjagaan dan pelupusan.
• Memperbaiki dan mempercepatkan proses pengesanan serta pengurangan waktu yang diperlukan untuk mendapatkan rekod/maklumat, sehingga memungkinkan penyediaan maklumat dengan cepat dan tepat.
• Meningkatkan kecekapan dan imej agensi masing-masing.

Sasaran Perserta

• Pegawai tadbir
• Pembantu tadbir
• Pembantu peribadi
• Setiausaha
• Kerani
• Staf sokongan
• Penyelia dan kerani fail

Metodologi

Kursus ini akan mengunakan pendekatan berbentuk “belajar melalui pengalaman” (experiential learning), termasuk: kuliah interaktif, pembincangan dan aktiviti berkumpulan, permainan peranan serta kajian kes.

Programme Dates

Your Investment

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Programme Overview

Covering all-round concepts grounded in industry fundamentals, hands-on practical and case studies, this 2-day bootcamp addresses a wide variety of business challenges, process solutioning and how better decisions can be made by leveraging data analytics.

This programme is designed for professionals who may have little prior knowledge but are keen to learn the utility, applications, and management of big data analytics initiatives in business world. Those with relevant field experience and/or past training will find that this course offers a refresher, to-date insights and useful applications and practicum.

Programme Objectives

• Plan and implement Big Data Analytics initiatives that can facilitate more efficient and productive business process solutions.
• Understand and learn how Big Data Analytics and Business Analytics can provide more insights to help with effective business decisions.
• Design and formulate the use of relevant analytical methodologies to formulate solutions to address organisational challenges.
• Learn and apply the Big Data Analytics framework in big data project management.
• Assess and evaluate analytical model performances in addressing business goal(s) and objective(s).
• Describe best practices of big data analytics and analytical pitfalls to avoid.

Who Should Attend

• Supervisors
• Executive
• Emerging Managers
• Managers

Methodology

• Face-to-face
• Lecture, group discussion, etc

Programme Dates

Your Investment

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Programme Overview

In the current business environment, everyone is working in a team or a part of a team organisation made up of different people with various ways of approaching work and having their own views and personalities. Conflicts inevitably will happen and ineffective conflict handling and resolution can lead to absenteeism, poor work quality, increased staff turnover, demotivated staff and waste of resources.

Conflict is an intrinsic and inevitable part of our status as human beings. We will all encounter it in some form or another in both our career and personal life. When we are confronted by it, there are usually two typical responses; we either tackle it head on or we avoid it completely. Both of these methods ultimately result in difficult times that can be painful, costly and uncomfortable where the outcome usually presents a ‘winner’ and a ‘loser’.

This two-day programme will help participants approach these conflicts a way in which they can reach a win-win outcome and come to a successful conclusion for both people. This programme also focuses on bringing about an end to your conflict situations quickly, cost-effectively and with as little discomfort as possible.

Effective conflict handling and resolution can provide outcomes that help organisations have better teamwork and collaboration, more likely to be profitable, create greater stakeholder confidence in the management of the company as well as maintaining stronger relationships with customers.

Programme Objectives

• Understand and appreciate the importance of handling conflicts.
• Understand and appreciate the challenges in handling conflicts.
• Spot conflicts and understand people’s behaviour.
• How to better manage conflicts.
• Help manage conflicts between team members.
• Understand and apply methods to managing conflicts.
• Understand the skills needed to resolve conflicts.
• Apply learnings to personal and team conflict situations.

Who Should Attend

• Staff members in need of improving their conflict handling and management skills at work.
• Individuals who wish to be more effective at work and are keen to improve and develop their skills in order to be able to handle and manage conflicts better.

Methodology

• Face-to-face
• Individual activities
• Group exercises

Programme Dates

Your Investment

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